Salesforce CRM Training + Your Business = Success

Is your business looking for Salesforce CRM training in the Calgary area? Does your business want to learn more about what Salesforce CRM can do? The Platform-as-a-Service (PaaS) that Salesforce CRM is built upon (Force.com) has features that your business may be under-utilizing or not even be aware of.  As a Salesforce.com Silver Cloud Alliance Partner, we partner with small and medium sized businesses to help them get the most of their investment in Salesforce CRM.

Read More

Dreamforce’12 – Have You Registered Yet?

Looking for a reason to go to San Francisco this fall?  Look no further than Dreamforce’12.  Dreamforce’12 is the cloud computing industry event of the year.  This annual event is hosted by Salesforce.com and gives attendees the opportunity to hear relevant keynote addresses, attend expert-led breakout sessions and networking events,  and learn more about cloud computing solutions at the Cloud Expo.  Attendees can also register for pre-conference training sessions and write certification tests to become  a certified Salesforce professional.

Read More

Salesforce CRM & Chatter – Best Features of Salesforce Chatter

Launched in 2010, Salesforce Chatter is a user-friendly platform for Salesforce CRM users to communicate with colleagues within their company.   Salesforce Chatter allows users to collaborate and communicate with colleagues in real-time via a ‘newsfeed’.   At Perpetual West, we use Salesforce Chatter on a daily basis and highly recommend it to all of our Salesforce CRM clients.  Simply put, Chatter reduces emails and meetings.  Why should you use Salesforce Chatter? Here is our list of the top 5 features of Salesforce Chatter.
Read More

What is Salesforce CRM?

If the term CRM is new to you, you might be asking yourself “What is Salesforce CRM?’.  Simply put, Salesforce CRM is the industry’s leading Customer Relationship Management (CRM) application on the market.  Developed by Salesforce.com, Salesforce CRM is a web-based Software as a Service (SaaS) application that can be used by companies in any industry and helps companies to track leads, opportunities, and customers (potential and current) in a more efficient and collaborative way.

Read More

Force.com and Industry Specific CRM – When Salesforce CRM Just Isn’t the Best Fit

In our opinion, Salesforce has the best CRM product on the market.   Why do we think this?  It comes down to two reasons: 1) as a company, Salesforce.com is a leader in innovation (and was ranked #1 on Forbes Magazine’s  World’s Most Innovative Companies list), and 2) we use Salesforce CRM everyday in our business.  In most cases, Salesforce CRM can be quickly customized to meet the needs of most companies.   However, every company is different and sometimes an industry specific CRM product  just makes more sense given the amount of unique requirements that an industry has.  We recommend 3 industry specific CRM products that are built on the Force.com platform: Jobscience, Propertybase Real Estate CRM, and Mortgage Planner CRM:

  Read More