We hear about IT pain points on a regular basis. Cloud computing gives companies a new way of solving IT pain points via software-as-a-service (SaaS) applications that enable real cost savings, rapid time-to-benefit and access to ongoing technology innovation. Here are five of the most popular pain points we hear about from our small business clients and our recommended cloud solution(s) that will remedy the issue:
Did you know that Salesforce.com is bringing their Cloudforce Essentials Tour to Vancouver in January 2013? This half day event will focus on social enterprise and will feature a keynote address, success stories, demos, networking lunch, and breakout sessions. There will be 4 breakout sessions to choose from including: Salesforce for Beginners, Salesforce for Advanced Users, Marketing Cloud, and Salesforce.com Platform: Introduction to Force.com. We attended the Cloudforce Essentials event in Calgary, AB in May 2012 and highly recommend it to anyone who has the chance to attend.
Chatter Customer Groups are a great way to collaborate with your customers and have all the posts and files contained in your Salesforce org. This feature is included in all editions of Salesforce CRM (even Group Edition) so take advantage of it. Here are our best practice recommendations for using Chatter Customer Groups:
If you use Salesforce CRM, you may be wondering how a Certified Salesforce Consultant can help you get the best value out of using Salesforce CRM. As a Salesforce Silver Cloud Alliance Partner, we want every business that uses Salesforce CRM to get the highest ROI. Here are our top 3 ways a Certified Salesforce Consultant can help your business:
A virtual office allows business owners and employees to work from any location using any device (i.e. tablets, smart phones, and laptops) and an internet and/or a Wi-Fi connection. More and more businesses are embracing the trend towards a virtual office. Are you looking for the ideal combination of cloud apps to create the ideal virtual office for your small business? Here is our recipe….