The Easy Way To Send Customer Satisfaction Surveys

Built for the RingCentral platform,  your business can automatically send customer satisfaction surveys using the best available channel after your phone conversation. Choose between SMS and email surveys, style the surveys to match your brand, and create as many different surveys as you need using the form builder.

Why Should Your Business Choose Postcall?


You can start sending surveys in less than 90 seconds


Create branded surveys and define when each should be sent


Our customers help shape our roadmap


Access survey results in your CRM or ticketing system | Sync your contacts to Postcall so surveys can be delivered by email | Key Integrations include: Salesforce, HubSpot, Zoho Desk and Zoho CRM, Zendesk, Pipedrive, and Gorgias

Sending Options

Your business can decide which survey will be sent based on:

  • Call direction (inbound or outbound)
  • Which business phone number was used
  • Which agent was involved in the call
  • Duration of the call
  • Limit how often each contact will receive surveys

Reports & Analytics

Postcall’s dashboard summarizes all of the important information in one spot.

  • See all the survey results
  • Instant notifications when surveys are completed
  • Filter and segment survey results. Export all survey results (Excel or CSV)
  • Daily reports sent by email
  • Track score changes over time and identify trends
  • Monitor your team’s performance using the leaderboard

Are you interested in learning more about how your business can use Postcall?