Customer Success Story – Green Way Packers

Green Way Packers allows busy homeowners, commercial offices and seniors the ability to make moving manageable.  Serving Calgary and surrounding area, their services include full or partial home packing and unpacking, organization and de-cluttering, renovation preparations, and moving management for seniors.    Like most small businesses, Green Way Packers is busy growing the fundamentals of their business and doesn’t want to be bogged down with technology headaches.  Here is a list of their pain points and the solution we used to solve the problem:

Read More

RingCentral Hosted PBX Phone System – Changing What Callers Hear

RingCentral is the leading hosted PBX phone system for small and medium sized businesses.  As the top cloud based business phone system on the market, RingCentral has a plethora of features but sometimes users just want to know how to personalize or change what callers hear.   With RingCentral, users have 4 options when it comes to recordings: 1) default computer recordings, 2) recordings you make through the phone, 3) recordings you save to a .wav /.mp3 and upload or 4) professional recordings that you upload.  You can mix and match these options to your liking.   There are four types of recordings that can be changed in RingCentral including:

Read More

RingCentral + Your Smartphone = Balance Work and Personal Life With One Phone Number

Thank goodness the days of carrying a separate device for all your business needs (like a phone, agenda, camera etc) are gone.  Most of us now carry a smartphone that does everything we need it to as there’s an app for everything.  Companies (especially small and medium sized ones) often have a BYOD (Bring Your Own Device) policy of some sort which means that we can use a shiny new iPhone 5 or the latest Android phablet (no this is not a typo, this is the category of smartphone like the gargantuan Samsung Galaxy Note 2 which is half phone, half tablet).

Read More

Reliable Internet Service & Your Small Business: 5 Tips For Cloud Computing Success

For today’s small businesses that run from a SOHO (Small Office and/or Home Office), a reliable internet connection is key to having a successful business.  With many small businesses using SaaS (Software-as-a-Service) cloud applications, reliable internet service is crucial.  However, small business owners are often too busy running their business to deal with optimizing their internet service.  This post is written with that in mind and to encourage small business owners to review some simple tips to save themselves some grief.  Here are 5 tips for cloud computing success:

Read More

RingCentral Mailbox – Top 5 Reasons To Centralize Your Voicemail Messages

If your business uses a cloud phone system like RingCentral, you’ve already experienced the advantages that the cloud has to offer.  One of the key features RingCentral offers is their voicemail.  If you’re used to getting voicemail off your smartphone (iPhone/Android), consider receiving all your voicemail through your RingCentral mailbox.  Here are the top 5 reasons why you should use your RingCentral mailbox for all of your voicemail messages:

Read More