On-Premise Phone System vs. Cloud-Based Business Phone System
When it comes to phone systems, is your company ready to think outside of the box? In a recent survey, RingCentral – the leader in cloud-based business phone systems – surveyed over 300 IT decision makers to learn more about the key issues that these decision makers have with on-premise phone systems. RingCentral discovered that the issues that IT decision makers have about on-premise phone systems are based on 3 key factors: complexity, flexibility, and cost. According to RingCentral, here are a few of the ways that current on-premise phone systems are missing the mark:
Customer Success Story – National HealthClaim
National HealthClaim (NHC) offers innovative health spending accounts (HSAs) to businesses of all sizes. With online administrative consoles available to both companies and agents, NHC has grown into a very agile company able to meet their customers varying requirements. As a company focused on delivering the best HSA products and the service to match, NHC was determined to use the best tools internally to make that happen. We worked with NHC to understand their needs and to address the IT pain points within their business. Here is a list of their IT pain points and the cloud-based solutions we used to solve the problem:
Relax And Let Your Cloud Apps Manage Things While On Vacation
For the ‘always on, always connected’ society we find ourselves in, it’s hard to step away from updating our status on social media accounts (like Facebook, Twitter, and LinkedIn), looking up information on Google, or checking out email on smartphones from dawn to dusk. However, when you go on vacation, you need to unplug from it all for a while. Here are a couple simple ways we use cloud apps to look after things while we’re away:
Take Your RingCentral Business Phone On the Road
One of the advantages of being a RingCentral customer is that you can take your RingCentral Hosted PBX (or cloud based) business phone system with you wherever you go. Whether you’re based in Calgary, somewhere else in Canada or in the United States, you can take your business phone with you with you when you travel – saving your business money and helping you to stay connected. You can stay connected in one of three ways when you travel: via your IP desk phone, softphone, or smartphone/tablet. Here is a summary of the pros and cons of each option:
Customer Success Story – Padgett Business Services
Chad Fehr CMA, a Padgett Business Services franchise, focuses on helping small businesses succeed by providing accounting services such as bookkeeping, tax, payroll and consulting. They focus on understanding the needs of their clients and providing top notch service. We worked with Padgett Business Services to understand their needs and to address the IT pain points within their business. Here is a list of their IT pain points and the solutions we used to solve the problem: