Infographic – Cloud Computing Facts and Predictions for 2014
What does 2014 hold for cloud computing? According to a recent infographic created by QuoteColo, the future of cloud computing looks bright. Cloud computing is not a passing fad and is here to stay as companies and IT professionals alike continue to embrace cloud computing in 2014. Why? The answer is simple – they recognize the value that cloud computing brings to the table and has to offer to companies of all sizes.
6 Reasons Why Conga Is The Best App For Generating Documents From Your Salesforce Data
There are a few options when it comes to mail merging documents in Salesforce. Refer to my preview post on the subject. The suite of tools from Conga (formerly Appextremes) stand out however. If you can’t get the job done with the free options Salesforce provides the next logical step is to have a look at Conga. Here are 6 reasons to take a look at Conga for your next documentation requirement:
Why Cirrus Insight Remains a No-Brainer For Salesforce and Google Apps Users
Cirrus Insight has always been the best app when it comes to connecting Salesforce and Google Apps, but a few recent additions to the app have removed any doubt. Here’s a few new reasons why we use and recommend this app to all our clients.
Doing Customized Help Documentation The Right Way In Salesforce
Recently I ran into an innovative company called Blue Mango Learning Systems at Dreamforce ’13. They are a small company determined to make documentation considerably easier for B2B companies that need to create help content. Their products include Screensteps, which allows you to create a complete help manual library and Clarify, the scaled down version which simply allows you to create one-off articles that can be shared individually. Read More
Customer Success Story – How Desk.com Got The Job Done
Recently, I was tasked with the job of getting a Helpdesk system setup and integrated for an existing client. Although the Salesforce Service Cloud always comes to mind as customizability and feature set is second to none, it was complete overkill for my client. However, their requirements were not simple by any means. Here’s a quick summary of my client’s requirements:
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