When it comes to phone systems, is your company ready to think outside of the box? In a recent survey, RingCentral – the leader in cloud-based business phone systems – surveyed over 300 IT decision makers to learn more about the key issues that these decision makers have with on-premise phone systems. RingCentral discovered that the issues that IT decision makers have about on-premise phone systems are based on 3 key factors: complexity, flexibility, and cost. According to RingCentral, here are a few of the ways that current on-premise phone systems are missing the mark:
- Too Complex to Manage – 23% thought that their current on-premise phone system was hard to administer or manage
- Lack of Flexibility – 22% thought that their current on-premise phone system was not flexible enough to support mobile workers
- Lack of Integration – 23% said that their current on-premise phone system doesn’t integrate with other business applications
- Cost – 33% thought that their current on-premise phone system was too expensive
When asked about a cloud-based business phone system, 92% of IT decision makers were interested in the benefits that a cloud business phone system has to offer vs. the traditional on-premise phone system. Key benefits of a cloud business phone system include:
- Cost – cloud business phone system is less expensive than an on-premise phone system
- Mobility – mobile apps are available that allow employees to use smartphones for business
- Scalable – easy to expand as the business grows
- Easy to Manage – user friendly interface
- Ease of Use – eliminates set-up and ongoing maintenance
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To learn more about the RingCentral survey, check out a full version of the infographic below:
