First impressions are very important in the business world.  How can your SMB make a great impression with your prospects and customers?  The answer is simple: have a business phone system that sets you up for success.   As a business, you need a phone system that is professional and helps customers easily reach the person and/or department that they want to speak to. RingCentral, the leading provider of cloud-based business phone systems, can help your business make a positive impression with customers by offering 4 key features that can be easily customized in your account.

 

RingCentral Phone Features That Help Your Small Business Make a Great Impression With Customers

CT-487-img-1Auto-Receptionist

The Auto-Receptionist easily connects your customers with you and your team.  You can personalize your account by adding extensions & departments and setting business hours.

CT-487-img-2Greetings

Make a great first impression with your customer with a standard, custom or professionally recorded greeting.   Personalize your account by choosing on-hold music and other menu options. 

CT-487-img-3Departments

Calls to a department will be held, until a defined list of employees can be reached.  With RingCentral, you can customize rules for specific callers, times, dates and employee schedules. You can also set priorities and tailor the in-queue experience for callers (including maximum hold time).

CT-487-img-4Toll-free, local
& vanity numbers

Toll-free numbers are a great way to make your SMB appear bigger.  Make it easier for customers to reach you by also having a local number in your area code.  Having a local number also helps your business be found in online searches.

 

Is your small or medium sized business thinking about a new phone system in 2015?  As a RingCentral Authorized Dealer, we are here to help!  For a free consultation, contact Perpetual West at (877) 388-6400 Ext 2 or (403) 246-6400.