I’m a big fan of apps that just work. Once setup properly, a good app should be simple to use and make life easier. Historically, CTI (Computer Telephony Integration) apps have been high maintenance so for the most part, I’ve steered clear. As long as you have the exact hardware and software setup that the CTI app required you may be OK, but how many SMBs have the time to bother. If it’s complicated, limited and aggravating, only companies desperate for CTI will move forward with the implementation. Regardless, who wants to be the consultant telling a client things like: “You have a Mac…sorry you’re out of luck!” or “You need to install the windows application, then make sure it’s running in the system tray.” or “It’s still not working? Try uninstalling and reinstalling again.” The RingCentral Cloud App for Salesforce eliminates those headaches.
What does 2014 hold for cloud computing? According to a recent infographic created by QuoteColo, the future of cloud computing looks bright. Cloud computing is not a passing fad and is here to stay as companies and IT professionals alike continue to embrace cloud computing in 2014. Why? The answer is simple – they recognize the value that cloud computing brings to the table and has to offer to companies of all sizes.
Cirrus Insight has always been the best app when it comes to connecting Salesforce and Google Apps, but a few recent additions to the app have removed any doubt. Here’s a few new reasons why we use and recommend this app to all our clients.
Do you need to collect information from your website for sales or marketing purposes? What about service or other custom requirements to ease the data entry process on your end? Here are a few recommended options to consider when it comes to a web form with Salesforce:
In Part 1 of this blog series, I took a look at Chromebooks from a macro level and highlighted eight key features that businesses should take note of. In Part 2 of this blog series, it’s time to switch gears and look at the meat and potatoes – the Chromebook apps. Chrome OS is essentially a glorified web browser (albeit a nice one) and requires you to run cloud-based apps. Given the growth in Software-as-a-Service (SaaS), there are apps for most typical business requirements but are they good enough to replace their traditional desktop competition? Let’s take a closer look at the apps that are available for Chromebook users: